Returns & Exchanges

At Biket Hillcrest, we want you to be fully satisfied with your gear; if your equipment isn't the perfect fit, you can return or exchange items within 30 days of purchase.

1

Check Eligibility

Ensure your items are in original, unused condition with all tags and packaging intact to qualify for a full refund.

2

Initiate a Request

Visit our online portal or contact our support team with your order number to receive a Return Authorization and shipping label.

3

Pack Your Gear

Securely pack the items in their original box and attach the provided return shipping label to the outside of the package.

4

Drop Off and Track

Drop your package at any authorized carrier location and keep your tracking number until your refund or exchange is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing